Although no universal transcription format is adequate for all types of qualitative data collection approaches, settings, or theoretical frameworks, there are some practical considerations that can help researchers systematically organize and analyze textual data. The study also contributes to the wider understanding of 'choice', and identifies implications for the development of careers education and guidance and, Ongoing advancements in technology have significantly shaped the marketing landscape over the course of the last decades. scenarios as to how far DEG will be recognized as a coherent phenomenon and implemented successfully. its influence on institutional and social change. Before we go any further, we would like to begin by providing the reader with a step-by-step introduction to the methodological debate surrounding expert interviews. The insights are derived from qualitative interviews with members of a new group of digital change agents in the U.S. federal government and their counterparts in departments and agencies. With its integrated literature review and research agenda, Essay 1 contributes to research in the retail area, such as research on customer experience, shopper marketing and specifically on the role of technology in retailing. Suppliers. Systematic reviews of research methods in the public administration field have assessed the progress of research practice and offered relevant recommendations to further develop research quality. New digital technologies, such as cloud computing, social computing, mobile computing, big data analytics, the Internet of Things, and cognitive computing, as well as improved uses of older technologies, enable enterprises to […] Digital transformation is mostly a buzzword hinting at the change in the scope and direction of digital government: as practitioners try to implement a comprehensive approach to digital government beyond the mere digitization of existing offline processes, researchers aim to understand how and why these initiatives succeed or fail. Purpose On the one hand, they have the potential to create real transformative opportunities related to key public sector issues of transparency, accountability, communication and collaboration, and to promote deeper levels of civic engagement. Cambridge Journal of Regions Economy and Society. Outcomes might be enhanced customer service, improved internal processes, increased time to market for new products or more consistent partner communications. Successful organizations need to adapt to meet changing market forces or face extinction. We commenced our study by collecting information through literature and Web research and supplemented that with interviews of company executives and consultants at a global management-consulting firm. International Journal of Sports Science & Coaching. Essay 1 and Essay 2 address the increasing digitization of physical retail environments. The implications of our findings on future efforts to increase the uptake of e-government are also discussed. Essay 3 investigates how free e-service providers respond to those particularities in their customer orientation activities. With many large-scale, company-wide, impactful change initiatives, such as innovation, Agile, going to the cloud, or lean, it can be difficult to define digital transformation and what it means to each company. However, it seems that a single dimension is insufficient to explain e-government development at the level of more specific features of e-government. On this basis it defines technological revolutions, examines their structure and the role that E-commerce pressures are driving retailers, wholesalers and third-party logistics providers to accelerate their evolution to more digital, automated business operations and fulfillment processes. technology–centered changes will be critical for the current and next wave of change, and we focus on themes of reintegration, In many social science disciplines, however, scholars working in an interpretive-qualitative tradition get little guidance on this aspect of research from the positivist-centered training they receive. This article argues that the concept of Digital Government evolves toward more complexity and greater contextualization and specialization, similar to evolution-like processes that lead to changes in cultures and societies. However, e-governance applications are only marginally practiced via the Internet. Secondly, the managers claimed that another crucial condition to facilitate innovation is to involve the employees in both the negotiation and the implementation of innovation. Qualitative interview research. As a research field, DG emerged from multiple disciplines, including public administration, information science, management information systems, computer science, communication, and political science. Finally, there is inconsistency in reporting methodological decisions. The more theoretical contribution of this thesis is to extend practice-oriented studies of technology and organisation by proposing a new analytical approach to study the … We conclude that stage models may have some value for benchmarking municipalities at the level of stages, but are inadequate in explaining or predicting the development of features at the different e-government stages. By using a variety of methods including conceptual work, experiments, qualitative interviews as well as survey research, and furthermore by ensuring high practical relevance, this dissertation adds important perspectives to the evolving relationship between marketing and technology. The framework, which contains 14 dimensions of organizational performance, is then applied to the indicators set for local government from 1993/94 to 2001/02. Digital solutions may enable – in addition to efficiency via automation – new types of innovation and creativity, rather than simply enhancing and supporting traditional methods. What are your shareholders’ or investors’ expectations? What the emergent application and popularity of Web 2.0 tools show is that there is an apparent need within government to create, distribute and collect information outside the given hierarchical information flow. of the patterns observed in the evolution of technical change and at the interrelations with the context that shape the rhythm You can request the full-text of this conference paper directly from the authors on ResearchGate. The two major research questions of this paper are: what is the current level of e-participation in the USA? This concise guide explores where research questions come from, criteria for evaluating research designs, how interpretive researchers engage with world-making, context, systematicity and flexibility, reflexivity and positionality, and such contemporary issues as data archiving and the researcher's body in the field. Second generation web-based technologies (Web 2.0) such as social media and networking sites are increasingly being used by governments for activities ranging from open policy making to communication campaigns and customer service. Interviews were also conducted with head teachers, heads of year and heads of careers. research in the literature on representation and remediation and describes the methodology of the research project, which includes two-stage semi-structured interviews with seven expert users across the spectrum of factors motivating the sophisticated, project-based use of digitized photographs. Purpose ‐ According to IBM research, companies seeking opportunities in an era of constant customer connectivity focus on two complementary activities: reshaping customer value propositions and transforming their operations using digital technologies for greater customer interaction and collaboration. Copyright © 2020 Cloud Computing News. Conclusion: A framework for such research is proposed. Digital transformation is a holistic approach to move government organizations from simple digitization efforts to cultural, managerial, procedural, and developmental changes of the organization as a whole. Moreover, government and nongovernment organizations are promoting digital participation through the development of technology platforms, such as e-Consultation and e-Petitioning systems, to promote social interactions as well as political conversations with the aim to improve the public policy development process. The results show that the validity and comparability of the indicators has improved substantially over time. In particular, recruiters revealed that the style of decision making they use is influenced by the relationship with the head coach. If you’re a manufacturing organization prepared to fully automate your plants, improved product quality, increased worker safety, and reduced time to market might be your indicators of success. This work offers a strong base to further explore recruiting and talent identification in professional sport, and, particularly, how relationships influence decision style and performance. The present challenge in pursuing your business outcomes through digital transformation is that resources are limited. Essay 3 addresses opportunities and challenges related to innovative, complex business models resulting from technological advancements. These findings demonstrate the need for evidence-based interventions for initiation of PrEP conversations in health care settings. You have read and agreed to our Privacy Policy. The paper draws primarily on secondary information, complemented by primary data gathered from various sources. All rights reserved. For the purposes of this study, CEs are defined as individuals engaged in paid employment, while simultaneously serving as an unpaid elder-care provider. Understanding and predicting such changes is important for policymakers, government executives, researchers and all those who prepare, make, implement or evaluate Digital Government decisions. E-government must be seen as a long term project, it must attract high-level political support and it requires fruitful collaboration between the public, private and non-governmental actors. It is argued that ICTs can and do have transformational impacts on public values, though not always for the better, concludes that values are a potential powerful lens for considering such impacts and sets out a programme of research into these relationships. For many years, it was believed that higher-performing e-government features would boost citizen use of e-services. Reserved. An examination of websites for the 20 largest cities in the U.S. reveals that e-government is prominently practiced. With this information, the Inspectorate can assess to what extent hospitals are learning organisations. Digital Agency for Nonprofits, Foundations and Government. The study findings identified additional four factors (i.e. Practical implications – For e-participation to blossom, governments should do more to promote citizens' demand for e-government, bridge the digital divide, and promote more open and transparent government. Unfortunately, there is little or no evidence of such transformation, and current studies reveal that for this transformation to happen, a better understanding of the complex relationships between information technologies, organizations, and institutions is still required. Our results show that progression through stages of e-government is mostly linear. The result is a theoretical framework that lays out three preconditions for digital transformation: 1) reducing costs in the buy vs. built decision making processes; 2) agile acquisition policies with buy-in from contractors, and appropriations from policy makers; and 3) human-centered design and development, including agile leadership and cultural change. We draw on a comprehensive data set on the adoption and development of e-government activities in 510 Dutch municipalities over the period 2004–2009. (DEG), which involves reintegrating functions into the governmental sphere, adopting holistic and needs-oriented structures, Lessons learned from the Bangladesh experience have much relevance to other developing countries with similar socioeconomic circumstances. In this article we empirically test stage models of e-government development. For more information, visit our privacy ploicy page here. A conceptual framework for evaluating statutory performance indicators for local authorities is developed. Only then can you identify the areas most important to your desired outcomes and begin to allocate the necessary budget for innovation. As demonstrated by Ireson et al. In 2013-2015, we interviewed 36 individuals from six hospitals: 12 department heads (all medical specialists), 10 department managers; five members of the Board of Directors; five members of, Research on the development of image digital libraries has so far yielded little knowledge about the actual uses of rich visual content. decision-making awareness amongst pupils and students in schools. Anh Nguyen Phillips is a senior manager within Deloitte Services LP, where she leads research on digital transformation and other strategic initiatives. As you progress from strategy to execution, it’s important … As the article consolidates a representative body of the Digital Government literature, it could be also used for defining and integrating future research in the area. Goals of e-government: informational, requests, personal, and e-democracy to start to develop their skills the... 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For these reasons, “ digital transformation in business today isn ’ t a business,! Lessons that the Bangladesh experience have much relevance to other developing countries with similar socioeconomic.! And with citizens receive all our cookies to benefit from the author interaction in these areas often leads open! These categories serve to better explain the adoption of e-government activities in 510 municipalities. In business today isn ’ t fall into the trap of simply doing something because everyone else doing... And time on a series of qualitative scholarship tend to focus on specific dimensions has moved forward on fronts... Achieving your business outcomes a stated business objective for most online retailers appears to affected...

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